Susan Mackie on stage at the Building Growth Mindset event in Shanghai
Leaders set the conditions for others to be brave.

Clarity in how you show up. Care in how you navigate change. This will be your edge for growth.

Step 1: The leadership programme

Explore the leadership programme
Step One / Interviews

Confidential leader interviews

Each leader is interviewed individually before the programme begins. The interviews surface the behaviours and situations that shape trust, psychological safety, and growth behaviours in their team.

The signals you didn’t know you were sending.

Read about the confidential interviews

We start with what is, not what should be.

The starting posture of the leadership programme.
In the interview

What we explore together

  • The signals you send under pressure, and which moments most affect trust
  • How psychological safety currently shows up (or doesn’t) in your team
  • The growth behaviours you most want to model and support
  • The situations where your own fixed mindset triggers tend to fire
After the interview

What you take into the programme

  • A confidential picture of your leadership signals under pressure
  • The two or three trust-and-safety moments most worth working on
  • A working hypothesis about where your team has drifted from growth norms
  • A personal frame for the three programme levels that follow

The interview is private. What you say stays with you and your facilitator. Nothing is reported back to your team, your peers, or your organisation. The aim is candour, so that the work that follows is anchored to the situations you actually face rather than to a generic leadership frame.

We start with the signals. What your team sees you do under pressure, the moments your team interprets as safety or threat, and the behaviours that have most affected trust. We pair that with your Mindset Profiler results, so the work that follows is grounded in evidence rather than self-report alone.

Then we surface the drift. Where the team or wider system has moved away from growth norms, where shortcuts have crept in, and the situations that most reliably trigger fixed mindset patterns across the group. The interview ends with a working hypothesis to test through the programme.

Step Two / Three levels

The three-level programme

Leaders work across three levels: individual (their own mindset), team (the conditions they set), and system (the wider context). Each level builds on the one before.

You can’t ask your team to do work you haven’t done.

Mindset, team and system

You cannot lead a growth culture from a fixed mindset moment.

Why the individual level comes first.
Across the three levels

What leaders work through

  • Individual: complete the Foundation pathway as a participant first
  • Team: design the conditions, signals, and norms their team needs
  • System: see the wider context, structures, and incentives that shape behaviour
  • Practise across all three levels in their day-to-day leadership
After the programme

What leaders take away

  • Their own Mindset Profiler, trigger map, and tested practices
  • A deliberate set of leadership signals matched to their team’s patterns
  • A read on the system-level conditions their team is working within
  • A practice cadence that runs across all three levels

Individual level. Leaders complete the Foundation pathway as participants before they lead anyone else through the work. They take the Mindset Profiler, build their trigger map, and run their own experiments through the three workshops. This is non-negotiable. You cannot lead a growth culture from a fixed mindset moment, and leaders need first-hand knowledge of the work before they can hold the space for their team.

Team level. Leaders join the Mindset Team Lab with their team and then continue the work between sessions. They learn to read aggregated trigger patterns, design the conditions their team needs, and hold growth behaviours when the room tightens. The leader’s signals are explicit work here, not an afterthought.

System level. Leaders learn to see the structures, incentives, and inherited norms that shape behaviour beyond any single conversation. Performance cycles, reward, escalation patterns, what gets celebrated, what gets quietly tolerated. This level connects the personal and team work to the wider organisation.

Step Three / Trust then safety then certainty

The nested model

Trust holds psychological safety. Psychological safety holds mindset certainty. Leaders learn to build the conditions in order: you cannot ask for risk-taking without safety, and you cannot ask for safety without trust.

You can’t ask for risk without safety first.

Trust, safety and certainty for growth

Trust holds safety. Safety holds certainty. You build in that order.

The sequence of the nested model.
The three layers

What leaders work on

  • Trust / the leader’s reliability, intent, and follow-through
  • Psychological safety / whether it is safe to speak, ask, or disagree
  • Mindset certainty / the team’s confidence they can stretch and learn
  • The conditions each layer needs from the one beneath it
In practice

What leaders take away

  • A read on which layer their team is currently working from
  • Concrete signals that build trust under pressure
  • Language and behaviours that protect psychological safety
  • Practices that grow mindset certainty over time

Trust comes first. Without trust in the leader’s reliability, intent, and follow-through, nothing above it stands. Leaders learn the specific behaviours that build or burn trust under pressure: how they handle bad news, whether they protect people who took an honest risk, how they speak about absent colleagues, what they do when they are wrong.

Psychological safety sits on trust. It is the team’s sense that it is safe to speak, ask, disagree, name a mistake, or flag a concern. Safety cannot be declared; it is inferred from what happens after someone takes the risk. Leaders learn the language and behaviours that protect safety in the moments that test it.

Mindset certainty sits on safety. It is the team’s confidence that they can stretch into difficulty and come out with capability rather than damage. Without safety beneath it, mindset certainty collapses to performance theatre. With safety holding it, the team can take on harder work, name fixed mindset moments, and design their own experiments.

The order matters. Leaders learn to diagnose which layer their team is working from and what the layer beneath needs before the work above can hold.

Step 2: Managing mindset drift

Learn how to manage mindset drift for performance

The leader as the noticing function

Leaders develop the capacity to notice when the team or organisation has drifted from growth norms, and to bring it back without blame or fuss. Drift is not failure; drift is the default. Naming it is the work.

Drift is not failure. Drift is the default. Naming it is the work.

The operating principle of drift management.
In the programme

How to notice and respond

  • Read the early signals: tone in meetings, who has gone quiet, what stopped getting said.
  • Tell drift apart from one-off difficulty.
  • Name what they are noticing without blame, in language the team has built together.
  • Choose the smallest intervention that returns the team to a growth norm.
In the programme

The ongoing practice

  • A working read on the team’s trust, safety, and certainty over time.
  • Personal cadence for catching their own drift before it shows in the team.
  • Quarterly check-ins on growth norms, using shared language from the programme.
  • A cohort of peer leaders to test interventions with.
The full drift management detail
01 / The default

Drift is the default.

Under deadline, restructure, bad news, or fatigue, teams revert to older, narrower patterns. Risks go unspoken. Feedback gets short. Trust quietly thins. Nobody decides this; it just happens. The leader’s job is not to prevent drift, which is impossible, but to notice it earlier than the team does and to respond at a scale that matches what is happening.

02 / Early signals

Leaders learn to read the signals before they become events.

The tone of meetings, who has gone quiet, what stopped getting said, where the team has started to perform certainty rather than work with it. Drift shows up in patterns, not single events. Telling drift apart from one-off difficulty is a skill the programme builds explicitly.

03 / Small response

The response is small and specific.

Naming what is noticed without blame, in language the team has built together during the Team Lab. “I’m noticing we’ve stopped naming the hard things in this meeting. What’s happening?” The aim is to return the team to a growth norm at the smallest scale that works, not to call a crisis. Calling a crisis is itself a drift behaviour.

04 / Over time

Leaders maintain a practice over time.

A quarterly read on trust, safety, and certainty. A personal cadence for catching their own drift before it shows in the team. A cohort of peer leaders to test interventions with, so the work does not become solitary. The leadership cohort continues to meet after the programme ends.

Supporting Step 1 and Step 2

Holding the Work

The Leadership Cohort and Personal Practice

Leaders work alongside a small cohort of peer leaders through the programme and beyond. A short personal practice catches their own drift before it shows in the team.

Leadership and practice

The Leadership Cohort

Leadership work cannot be done alone. The signals a leader sends under pressure are too hard to read from inside, and the situations they face are too specific to address with general advice. The cohort is the answer to both.

Leaders join a small cohort of peers, usually six to eight, drawn from comparable roles inside and across organisations. The cohort meets on a regular schedule through the programme and continues to meet quarterly afterwards. Each session focuses on a live situation a leader is working with: a moment of drift in their team, an intervention they tried, a signal they sent that did not land. The conversations are structured but not scripted, and confidentiality is explicit.

The cohort is where leaders test interventions before running them, debrief them afterwards, and hold each other to the standard the programme builds. It is also where leaders catch each other’s drift / the moments where a peer has quietly slipped back into a fixed mindset response without noticing.

Personal Practice

A short personal practice runs alongside the cohort work. It is designed to be small enough to actually do, and specific enough to catch the leader’s own drift before it shows up in the team.

A morning check-in takes about three minutes: the signals likely to matter today, the one fixed mindset trigger most worth watching, and one growth behaviour to model in a specific meeting. A brief end-of-day capture records what was noticed and what was missed. A fifteen-minute weekly review connects the week’s data back to the leader’s own trigger map and to the patterns showing up in the team.

The practice is shared in the cohort based on what is comfortable to share; there is no expectation to share what is too personal. The aim is for the leader to develop the same self-inquiry they want their team to develop, by living it first.

Workshop Approaches

How it’s delivered

Delivery Options and What Each Leader Receives

The leadership programme is workshop-led, with cohort sessions through the year. Each leader receives a confidential interview report, a personal Mindset Profiler, a leadership practice guide, and ongoing cohort access.

3 Workshop approaches

The leadership programme runs across a year, with workshop-led delivery anchoring a peer cohort that continues to meet quarterly afterwards. How it runs depends on the organisation’s size, the leadership population, and what the wider business is asking leaders to hold.

Mode 01 / Facilitator-led

Workshop-led cohort

A GMI facilitator delivers the leadership programme to a small cohort of leaders, drawn from one organisation or across organisations. Modular virtual sessions or intensive face-to-face days, with confidential interviews bookending each phase.

Available for: leadership programme · recommended default

Mode 02 / Executive-paired

Executive-paired

Workshop-led delivery paired with a senior executive coach who works one-to-one with each leader between sessions. Designed for senior leaders carrying significant scope, or in roles where the cost of leadership drift is unusually high.

Available for: leadership programme · senior leaders

Mode 03 / Internal cohort

Internal cohort-led

A GMI-certified internal leadership coach guides the cohort inside the organisation, with GMI supervision throughout. Suited to organisations running the programme at scale across many leaders, where building internal capability is part of the brief.

Available for: leadership programme · at scale

What every leader receives

  • A confidential interview, summarised in a private report shared only with you and your facilitator.
  • Your personal Mindset Profiler™ report, with eight fixed mindset trigger scores and a heatmap showing which triggers are most active under pressure.
  • A leadership practice guide for the weeks and months between sessions, with prompts for catching your own drift and your team’s.
  • Membership of a small peer cohort that continues to meet quarterly after the programme ends.
  • An invitation to bring your team through the Mindset Team Lab, with aggregated team data designed to support your leadership work.
Start with a conversation

Begin with a confidential leadership interview.

Leaders, new and established, entrepreneurs, executives and people leaders, leaders in non-profit and Fortune 100 companies, can boost their personal impact and team performance by learning to lead with a growth mindset through building mindset certainty and managing mindset drift.

Request a leadership interview
Leadership Programme | Growth Mindset Institute